Terms & Conditions of Agreement

Payments, Cancellation, & Rescheduling

• Payment is due at the time of purchase and secures your scheduled appointment.

• If you need to cancel or reschedule, please notify me as soon as possible and at least 24 hours prior to your scheduled session. One complimentary reschedule is offered when notice is provided at least 24 hours in advance. Additional cancellations or rescheduling requests made within 72 hours of the scheduled appointment may result in forfeiture of the session and associated fees

• Refunds are not offered. However, I value open communication and will make reasonable efforts to accommodate rescheduling when possible. Please reach out to jeanette@aselfempowered.com with any questions or concerns.

Legality

All Services

• I maintain client confidentiality except where disclosure is required to prevent imminent harm to the client or others, or when legally required to do so.

• While I take reasonable measures to protect privacy, digital communication and storage carry inherent security risks. Clients are encouraged to use discretion when sharing sensitive information via email, messaging platforms, video conferencing, or other digital means, and may choose to withhold information they consider especially sensitive.

Coaching

• Coaching is a professional partnership, as defined by the International Coaching Federation (ICF), focused on helping clients maximize their personal and professional potential through a collaborative, future-oriented process. Coaching is not therapy, counseling, or mental health treatment, and I am not a licensed therapist, counselor, or medical professional. I do not diagnose, treat, or prevent mental health or medical conditions.

• Coaching is not a substitute for therapy or other professional healthcare services. Clients are responsible for their own well-being, decisions, and actions, and coaching is undertaken at the client’s own discretion and responsibility. If you are currently under the care of a mental health professional, or have been diagnosed with a mental health condition, you are encouraged to continue that care and seek appropriate professional support as needed.

• Coaching may be used alongside therapy or other mental health care and can provide complementary support through intentional space-holding, deep listening, present-moment awareness, goal setting, and forward-looking action. While coaching does not focus on diagnosis or treatment, clients may experience increased emotional clarity, insight, or personal growth as a natural byproduct of being witnessed, supported, and empowered within the coaching relationship.

Readings, Mentorship, and related services

• Are for informational and personal insight purposes only and are not a substitute for medical, legal, psychological, or other professional advice or diagnosis. Clients are encouraged to consult qualified professionals before making major medical, legal, financial, or personal decisions.

• Terms and conditions are subject to change without notice. Any updates will be reflected in the Client Agreement and provided to you for review.

Agreements:

• By entering into a coaching, reading, or mentorship relationship, you acknowledge that you are solely responsible for your own decisions and actions, and that no specific outcomes or guarantees are promised. You confirm that you have read, understood, and agree to abide by all terms and conditions outlined in this agreement.

By purchasing an item or service, you confirm that you have read, understand, and agree to the terms and conditions outlined in this agreement.